Baggage & Carry on Flight Awareness Check-in Travel Faq

Baggage & Carry on

  • PERSONAL, CARRY-ON AND CHECKED BAG SCREENING IS IMPLEMENTED AT ALL AIRPORTS
  • CARRY-ON BAGS ARE LIMITED TO ONE PIECE AT NO MORE THAN 20 LBS. DIMENSIONS 21.5 X 15.5 X 9 INCHES OR 55 X 40 X 23 CM
  • IN ADDITION, ONE SMALL PERSONAL ITEM IS ALLOWED (I.E. PURSE OR LAPTOP BAG) THIS ITEM HAS TO BE SMALL ENOUGH TO BE STORED UNDER THE SEAT
  • GROUND HANDLING STAFF RESERVES THE RIGHT TO CHECK-IN ANY ITEMS WHICH ARE DEEMED TO BE TOO LARGE
  • CHECKED LUGGAGE TOTAL WEIGHT IS LIMITED TO 100 LBS PER PERSON [EACH BAG CANNOT WEIGH MORE THAN 50 LBS] THIS ALLOWANCE IS SUBJECT TO WEIGHT AND BALANCE REQUIREMENTS OF THE AIRCRAFT OPERATING YOUR FLIGHT
  • REFER TO LINK FOR PROHIBITED ITEMS WWW.CATSA.GC.CA/WHATCANIBRING
  • SHOULD YOUR COMPANY HAVE A SPECIFIC AVIATION POLICY PERTAINING TO AIRCRAFT (FIXED WING AND HELICOPTER) WITH A MAXIMUM SEATING CAPACITY OF 19 SEATS OR LESS, PASSENGERS MAY BE ASKED TO STEP ON A SCALE UPON CHECK-IN. PASSENGERS DECLINING TO BE WEIGHED WILL NOT BE PERMITTED TO BOARD THE AIRCRAFT
  • IF YOU DISCOVER AFTER YOUR FLIGHT THAT YOUR LUGGAGE IS MISSING OR HAS BEEN DAMAGED, YOU MUST CONTACT AIRPORT GROUND PERSONNEL AND COMPLETE A REPORT PRIOR TO LEAVING THE TERMINAL