North Sands Logistic Team
Contact Phone: 1-844-NORSAND (1-844-667-7263)
Monday - Thursday: 05:00 - 21:00
Friday: 08:00 - 16:00
Saturday & Sunday: Closed
Stat Holidays: Flight Schedule Dependent
Christmas Day and Boxing Day: Closed
Effective May 2017
Personal alcohol will no longer be permitted at the Albian village.
Passenger additions to flights
As the new reservation system is operated by a third party, the logistics services excution team(l.s.e.t.) will not be able to add passengers to flights within 3 hours of the departure time; changes will be actioned at the airport if possible; this is not guaranteed and flights will not be delayed to make changes.
first time flyers or passengers without reservations
Passengers who do not have a reservation in the system and do not have a passenger profile will be denied boarding.
passengers to ensure reservations are confirmed and accurate
It is the responsibility of the passenger (or the person requesting the flight) to ensure that the flight/s have been booked and that all details are correct. All flight details will be included on the flight itinerary along with these terms and conditions.
government issued photo ID
Name on flight reservation must match name on government issued photo ID – passengers whose names do not match will be denied boarding Company ID badges are not valid for check in (can be used for security check before boarding aircraft)